The possibility of purchasing an electronic ticket is specified above the train number on the Tickets.ua search engine result page and when creating the order.
For each passenger, a separate ticket will be issued in the order, and in case of ordering the additional options a carriage document for animals transportation, equipment or extra baggage will be issued too.
In other cases, you can only purchase tickets with deferred printing.
Please note! If there is less than 1 hour prior to the train's departure, you may buy only a ticket with deferred printing via the website, regardless of the train and the types of tickets that were previously sold. This type of ticket must be exchanged for a travel document at the ticket office before boarding the train.
If you haven't found an answer to your question, please contact our Customer Care Service
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