Upon payment, a document corresponding to the type* of the chosen ticket will be forwarded to your email address and also it will be available in "My Agent" section.
E-ticket — traffic document, that has to be shown before boarding the train in any convenient form (printed out, on your smartphone or other device) to the conductor for QR-code scanning.
Ticket with deferred printing — order form with 16-digit code, that has to be exchanged at the booking office (dictated or shown on any device) for a traffic document. The exchange is possible only at the railway booking offices on the territory of Ukraine
no later than 15 minutes before train departure.
If you have issued a baggage receipt together with the ticket, neessarily inform the cashier about this in order to receive the document for the luggage transportation.
*The type “E-ticket” is indicated on the page of the search results above the information about the train. If there is no such information, then only the tickets with deferred printing can be purchased for the selected train.
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