If you cancel an insurance policy purchased via
Ctn.ttnbtm.com, you will receive a full refund only if the policy hasn’t come into effect yet.
To cancel an insurance
that hasn’t come into effect yet:
- Log into “My Agent” and pick the “My orders” tab.
- Select “Insurance” and click on the insurance you want to cancel.
- Select “Make a refund”. Enter buyer information.
- Click “Make a refund”. You will receive the refund via the same method you used to pay for the insurance.
To cancel an insurance policy that has already come into effect, contact the insurance company directly.
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